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OMEGA constellation deville seamaster speedmaster specialities
Switzerland - Biel/Bienne

INTERNATIONAL RETAIL SALES TRAINER

  • Full Time
  • Sales
  • Non Management
  • Permanent contract
  • English
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The company

OMEGA is a prestigious global brand with more than 170 years of commitment to quality, precision and innovation. Our watches are among the world’s finest, defined by industry-leading technology and timeless aesthetic appeal.

In our long history, we’ve set precision records, defined sports timing and remained at fine watchmaking’s cutting edge.

As an international brand, we are always interested in meeting future colleagues who are prepared to contribute their talents, ambitions and inspiration to our teams on practically every continent.

Job description

  • Design, develop, and deliver training programs for sales teams that address the specific needs of retail staff, to maximize sales performance
  • Conduct training sessions internationally and in Head Quarter on OMEGA’s products, services, and sales skills, for retail employees, through a variety of methods such as classroom instruction, on-the-job training, workshops, and virtual presentations
  • Develop training materials, presentations, and resources to support training initiatives, ensuring they are up-to-date and engaging
  • Ensure that sales associates have in-depth knowledge of boutique products and can communicate features and benefits to customers effectively
  • Train sales staff on effective sales techniques and effective customer engagement, to achieve boutique sales targets
  • Conduct comprehensive assessments of sales staff performance in boutiques, including product knowledge, sales techniques and customer interactions
  • Provide constructive feedback to sales associates based on assessment results, highlighting strengths and areas for improvement
  • Collaborate with boutique managers and local retail trainers to create and implement performance improvement plans tailored to individual needs
  • Maintain records of feedbacks and performance assessments on the boutiques trained; consolidate feedbacks and provide recommendations to drive improvements
  • Demonstrate continuously ownership and accountability for assigned projects
  • Coordinate and support local training teams, ensuring ongoing monitoring of their training plans and activities
  • Identify local training needs, gather, and consolidate feedbacks on the performed programs and provide recommendation to drive improvements

Profile

  • Proven work experience as a Sales Trainer or similar role
  • Capability to perform trainings, coaching sessions, and interactive activities, to engage the sales staff and ensuring alignments with Head Quarter strategies
  • Solid communication and presentation skills with the ability to motivate sales staff of varying seniority
  • Ability to create clear, concise, well-organized and grammatically correct written documents
  • Digital proficiency with capability to structure lessons and to create contents for e-learning platforms
  • Ability to effectively lead virtual trainings using platforms such as Microsoft Teams, etc.

Professional requirements

  • Passionate for people development, with collaborative and flexible approach to learning and people development
  • Strong interpersonal skills, able to connect and quickly create relationships with people at all levels of the organization
  • Strong team player accustomed to collaborating with stakeholders across functions and locations
  • Reliable with excellent organizational and problem-solving skills
  • Willing and flexible to travel up to 70%

Languages

  • Fluent English and French skills, any additional language is an advantage

Contact

Julie Allemand
HR Business Partner

Terug naar overzicht
Switzerland - Biel/Bienne
INTERNATIONAL RETAIL SALES TRAINER
Apply for this Job

Delen op: