Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage, but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.
The Role
As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.
Support the Boutique Management to ensure sales targets are achieved
Ensure highest level of service standards at all times using the OMEGA sales ceremony
Assist in developing and maintaining the client database
Perform daily security stock counts
Be responsible for organisation, refill, and storage of back up stock, visual merchandising material, product packaging, instruction booklets and warranties
Develop own comprehensive OMEGA brand and product knowledge base
The person in this role would need to have the following skills and experience
Minimum 2 years retail experience in the luxury sector preferred
Highly developed and proven customer service and client relationship skills
Excellent organisational skills
Excellent oral and written communication skills
Good computer literacy skills
Good time management skills
Team player
Energy, drive and enthusiasm
Impeccable grooming and presentation
Visual merchandising flair
Full and flexible availability
Luxury watch industry knowledge and experience an advantage
